TOP PRAISE FOR STAFF AT ‘MADE EVENTS’

The extraordinary efforts of colleagues in supporting patients to return home whilst working amidst one of the most challenging starts to the New Year, has been praised following a series of recent regional NHS Multi Agency Discharge Events (MADE).

Part of a national programme, the MADE visits provided a boost in improvement and clinical support to help drive an increase in discharges.

Visits took place across the Queen Elizabeth Birmingham, Good Hope and Heartlands Hospital sites as well as Ann Marie Howes, Perry Trees and Norman Power care centres and, Moseley Hall and West Heath community hospitals.

During the visits any blockages to discharging a patient were identified and where possible action was taken immediately.  All patients at these sites were reviewed as part of the process.

Chris Holt, Programme Lead for Early Intervention said: “I’d like to extend a huge thank you to all colleagues that got involved in these events, both within EI and of course those working outside the programme too.

“As a result of this additional support many patients  across Birmingham who would normally have stayed in hospital, are now receiving care at home.

“Initial feedback has been received citing ‘multiple examples of good practice identified in all settings’ and ‘the quality of the staff, who were compassionate, kind and professional in equal measure.’

To say we are proud of this feedback is an understatement. We will update colleagues on further feedback and constructive steps forward in the coming weeks with continued support from the ECIST.”

Helen Kelly, Director of Acute and Community Integration, Birmingham & Solihull Clinical Commissioning Group  added “Why not home, why not today remains the Home First priority mantra for all colleagues working in our health and social care teams.  We all want is what is best for our patients and the best thing is for them to return home as soon as they are safe and medically fit to do so.

“Like all parts of the NHS and social care we have been impacted by staffing challenges due to the impact of Covid-19, especially during December which saw the dramatic increase in the Omicron variant.  This has included illness and self-isolation as well as the need for us to redeploy staff.  The impact of this deployment approach is twofold, affecting our colleagues who are redeployed as well as the existing staff in the team.

“However, we are starting to see signs of Birmingham’s health and social care system calming down and hope to be able to withdraw away from our redeployment approach soon, enabling teams to settle back down to a degree of new normality.”

Pictured:  Staff from the Norman Power Centre who took part in one of the MADE events.